What should i do about flowers that were mis-sent to my home?

i ordered flowers from ftd.com for my mother and paid extra money so that they would be delivered ON TIME to my mom who lives with me. Well, today, my mother got her flowers (a day late). They were left with a neighbor while we were out of the house. There was a SECOND vase of flowers that i did NOT order. At first i thought that was their compensation for being a day late, until i saw a card that had another persons name on it. when i looked up the person on white pages.com and then mapquested her (to see if she was nearby so i could take them to the right house) i found out she was a 65 year old woman..who lives ACROSS TOWN and in a less-than-safe area of town. What should i do? Who do i contact? i mean, ftd.com handles the orders but they're sent from local shops that aren't disclosed on the card. i feel simply awful for not taking them to her, but i'd have 3 kids with me and i don't want to risk taking them into a part of town thats known for being unsafe. what do i do?

What should i do about flowers that were mis-sent to my home?
Contact FTD, they will be able to rectify the situation. It is not up to you to deliver the flowers, not to mention if they were just left at your house it is nice enough that you are trying to help the flowers get to the person who they were bought for.





As for your late flowers I hope that you get some sort of compensation (monetary) for the flowers you purchased for your mom. I have had this happen to me and I ended up with the flowers being free and I also worked at a well known national florist company and they always rectified complaints, usually with some sort of credit and coupon for your next order.
Reply:Call FTD . They will more than likely tell you to keep the flowers and they will deliver more to the other woman.
Reply:Call FTD and let them know of the error. they can contact the local florist who can make it right.
Reply:Call the ftd florist nearest you, they'll be able to help you figure out who was responsible for delivery.
Reply:well there is a few things you need to do first if you paid extra for the flowers to be delivered on time and they still were a day late and sent (along with someone elses order who they obviously couldnt get right) you need to contact them and get a refund..why way extra for a service you didnt get?? then tell them about the flowers that didnt belong to you there isnt a friend or anyone who can take them for you or maybe you can do the nice woman a favor and resend them yourself to her since you found the address good luck
Reply:I would call the florist and tell them what happen. Most likely they will let you keep the flowers and make up for the mistake by sending new flowers to the correct person. It is not your business to deliver the flowers to the right person. But it is courteous to let the florist know about the mistake.
Reply:call her and tell her you got the flowers but its too far for you to drive but you wanted her to know someone did send flowers



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